Conflict Communication Copy

Most people do not listen with the intent to understand; they listen with the intent to reply. Stephen R. Covey

When you can listen during conflict, teens feel encouraged and understood.

1. Listen to the whole story.

2. Express understanding for your teen’s thoughts and feelings.

3. Show empathy without condoning unwanted behavior.

4. After you’ve listened, share your thoughts and feelings.

5. Focus on solutions together.

September 27, 2020
September 27, 2020